Skip to main content

How to Capture a Digital Signature and Close a Sale in the Field

Written by Parker McNally
Updated over 2 weeks ago

When the homeowner is ready to move forward, SetSale makes it easy to turn a proposal into a signed agreement right from your tablet or phone. Here's how the checkout process works.

Step-by-Step Instructions

1. Present the Quote

  • Open the quote and click Present to enter the customer-facing presentation view.

  • Walk the homeowner through the tier options, upgrades, and financing.

2. Customer Selects a Tier

  • The homeowner reviews their options and selects the tier (package) they'd like to go with.

  • If you've added Upgrades, they can toggle any optional items on or off. The total price updates in real time.

3. Checkout and Signature

  • Once the homeowner has made their selection, they'll proceed to the Checkout page.

  • The checkout page shows a summary of what they selected, the total price, and any financing details.

  • The customer provides their digital signature directly on the screen.

4. Confirmation

  • After signing, the quote status automatically updates to Sold in your dashboard.

  • If you have a CRM integration (ServiceTitan or Housecall Pro), the signed quote syncs back to your system automatically.

  • The customer receives a confirmation with their selected package details.

Sharing the Quote for Remote Signatures

If the homeowner needs time to decide or wants to review with a spouse, you can send the quote via email or text. They can select their tier, toggle upgrades, and sign digitally from their own device.

  • From the quote, click Share > and enter the customer's information into the window.

  • The customer receives a link where they can complete the checkout process on their own.

Tips

  • Use landscape mode on your tablet for the best presentation experience.

  • Send the quote to yourself first to see exactly what the customer experience looks like.

  • SetSale tracks when the customer opens the link, so you'll know the right time to follow up.

Did this answer your question?